Our gas fireplace has never worked properly in the 3 years since we bought our home. Giving it a good kick or thump here and there occasionally seemed to do the trick to get it to light up. We had several contractors out over the last year or so as well as Piedmont Gas with no luck. We called Greg earlier this week and made an appointment for midday today. Greg and his son arrived earlier than scheduled (after contacting us first to confirm this was ok) and diagnosed and fixed the problem in no time (grounding issue). The fee was what they quoted with no hidden agendas or charges. They also take credit cards on site. After 3 failed years of kicking the thing to start it, I can only say I wish I had found All Climate sooner. 10/10.
We recently moved from Connecticut to Charlotte. Knowing no one in this area, and needing a heating/cooling company, All Climate was recommended. After...
All Climate responded to my service request within an hour on a Saturday morning. Greg, the technician, was very personable and professional. He diagnosed my problem, provided an estimate, and promptly completed the work. Needless to say, All Climate, will be who I call in the future.
After calling all local and several companies in Charlotte, all of which said that it would be Monday or Tuesday of the following week before they could come out, today is Friday. Temperature in the house was 92 and 95 outside. I stumbled across the number to All Climate while searching Google. I gave them a call and got their voicemail, left a message and before I could put the phone down, Greg gave me a call back. He asked a few questions to get an idea of what my problem was, and gave me a timeframe of about an hour to an hour and a half before he would be there. He arrived on time and quickly diagnosed the problem, explained to me the issue and went over the pricing before beginning the repair. He made the needed repairs promptly and at a very good rate. The service was exceptional and Greg now has a customer for life. I would highly recommend if you have any issues with your unit to give All Climate a call. You will not be disappointed in the service that you receive. Twenty minutes after he has left the temperature in the house has dropped to 88. Thanks Greg!
The Owner answered the phone on a Sunday and was here 2 hours later! Thank you for the Exceptional Service and your staffs overall professionalism! Most of all getting our A/C back and running. We will be calling you in the Fall to enroll in the maintenance program.
Greg was very knowledgeable. I think he had the problem diagnosed over the phone by asking me a few quick questions. Once he arrived he quickly opened up my compressor and confirmed the problem, replaced the part at a fair price and we were good to go. He didn't try to sell me anything extra. Oh, and I must mention, this was on the 4th of July. He took my call in person and was there in a prompt manner to get me cool again. I would highly recommend him.
They did a great job getting the heat back on in my house before the cold snap for a reasonable price. I would defiantly recommend their services to anyone.